Exceptional

Superb

Superb

Liked: The staff was very friendly and helpful.

Bad

Liked: Very nice accommodations, clean and fresh
Disliked: Check-in was a total disaster. Front desk clerk ran my credit card through for the total amount and then realized that my stay was already paid through booking.com. Clerk apologized and told me that I would have to get a refund from booking.com. I attempted to get refund from booking.com and after 4 e-mails I was unable to have the mistake resolved. This past Friday I drove to the hotel (approx 75 miles) and asked to speak with the manager and after her refusal to resolve the issue taking approx 20 minutes of discussion, she finally agreed to credit my credit card but the stay would still remain as an unpaid bill. On Saturday I did show a credit to my credit card. Very perplexing situation in which the clerk and manager were very reluctant to resolve the issue. Although they did correct the charge, it was still a very perplexing event.

Exceptional

Very good

Very good

Good

Liked: I like it was down the street from Rocklahoma.
Disliked: The room had a water smell due to a/c leaking like crazy and half the floor was wet. This alone was not worth the amount I paid for the room. Bed had an aluminum sound to it when you sat on it. The tv didn't work for a day due to the cleaning ppl discounting the cable from tv. Bed was hard as a rock. Didn't sleep well at all.

Very good

Liked: Nice room