Exceptional

Will stay here again every...

Liked: Very clean, except the bathroom.Comfortable, nice pillows, nice pool and hot tub. Complementary Coffee in the lobby, very good, with an assortment of creamers and sweeteners.Professional front desk manager.
Disliked: Bathroom was dirty, the toilet base and floor were pretty grimy, and the shower had someone else’s hair in it.

property claiming ignorance and lying...

Disliked: The property had no hot water and didn't disclose at check-in, I am now in dispute for full refund with booking.com, the property had boiler failure the previous day with no hot water for 2 days and did not disclose. The property will claim ignorance but that's not an excuse for poor service and lying at check-in. I should have been notified of the hot water problem and I should have been allowed to choose if I wanted to stay, 100% transparency is the best way to serve customers. The hotel took that decision away from me and decided to hide their problems.

Passable

Disliked: Bathroom was dirty. Black long hair all over the shower.

Exceptional

Disliked: $85 pet fee. I have a dog that does not shed or have accidents.

Superb

Exceptional

Liked: Very clean. Great staff. I brought my doggies, as did many other hotel guests. I only heard barking while waking through the hallway but never from my room.

Good

Liked: Breakfast was horrible Oatmeal was green Nuts was old stale.
Disliked: Breakfast was horrible Oatmeal was green Nuts was old stale.

Everything that was expected.