Great place to stay. Nice rooms; friendly staff; good buffet with lots of choices. Very clean too!

Liked: Room was very nice. Laid out well and very comfy. The breakfast was good too. Lots to choose from.
Disliked: None.

Had a great time, went to see John Carpenter and hotel wasn't but 10 minutes away. Great location. Would love to come and do a vacation there.

Liked: Staff was so kind; plenty of options for dining within walking distance. The room was very nice.
Disliked: None.

Decent place little over priced

Liked: Location, pool was really nice
Disliked: Shower in room wash filthy needs up graded

Disappointing and below expectations

Liked: Beds were fairly comfortable.They provided tea and scones. The shower was hot and had good pressure. The price was fairly good compared to other Pittsburgh hotels. They had free parking. Thermostat for heat/cool in room was accurate.
Disliked: Another one of these stays at a hotel and be surprised with a children's birthday party. They were running and screaming in the hallways, filled up the pool and were unsupervised in the workout room. This is the second time this happened at a Hampton Inn. And the time before it was advertised as an "adult hotel". Hotel was overbooked and they upgraded to King. When I reminded them we booked for two queen beds, they changed our room. Why not tell us at check in instead of making us walk upstairs and then downstairs carrying all our luggage. Breakfast food was low quality and all the tables were dirty. Not a single decaffeinated tea offered.

Good

AWFUL! Never again! Facility is...

Liked: The rooms were big and spacious
Disliked: Well… we had called several times to the property leading up to our stay to make sure that if we didn’t get adjoining rooms that the rooms were at least next door. Rooms were across the hall! The very rude front desk girl Heidi only could say was ‘you can’t be mad at me! It’s not my fault! I’m not confrontational, especially in front of my 10!year old daughter! But I did point out that there were notes on file from calls made to make the rooms next door! Going to the rooms- the first room reeked of pot! The fix- febreeze! We found a towel blocking the door between the adjoing rooms. The toilet nearly overly flowed and needed to be unclogged when we got there. No one had even used it yet! It was totally full! It was a disaster! We were there last year for my daughter birthday and the staff was wonderful, rooms were clean! What happened?? We were so excited to come back!! Never again! I will make sure everyone knows that place is awful and the staff is rude! Heidi made sure to know that if you call you won’t talk to the front desk staff- you’ll talk to outside reservations. I have a call out to the GM.

Very good

Good

Liked: Great location
Disliked: Room temperature too cold. The heating system did not work and had to be moved to another room.

Very good

Overall the stay was pleasant....

Liked: The location, room design and free parking
Disliked: Mini fridge in room, defrosted and emptied. The toilet wasn’t flushing properly (did get remedied), no process or knowledge of how to connect to the internet (for gaming consoles), key cards deactivated TWICE. Not having a hot tub is a bummer.

Yuck

Liked: The room was very large in size.
Disliked: No privacy when trying to change and the room was dirty. The heater was filled with dust and the carpet next to the bed had a blood stain. The pool was cloudy.