Hampton Inn By Hilton & Suites Ottawa West Ontario Canada Guest Reviews
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5.0 miles from Nepean centre |
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Kim Thu, 27 February 2025
Exceptional
Melissa Mon, 17 February 2025
Exceptional
Liked: Clean, spacious, & staff were pleasant and helpful.
Disliked: Nothing. We had a wonderful time.
Michele Mon, 3 February 2025
Superb
Liked: Everything was very clean and the staff was wonderful
Disliked: They ran out of pool towels twice while we were the
Brice Thu, 30 January 2025
Superb
Ravinder Tue, 28 January 2025
Exceptional
Ravinder Tue, 28 January 2025
Exceptional
Meghan Mon, 27 January 2025
The hotel itself was a...
Liked: The rooms were spacious and had everything we needed. Great for kids. The pool was a great bonus.
Disliked: There is no restaurant on site but we didn't mind at all. The hotel was great, but our experience with the staff upon check-in really put a damper on the experience.
Samantha Thu, 9 January 2025
Pleasant
Liked: The warm breakfast was nice and had a variety of options. The staff in this building are incredible and are always willing to help with whatever was needed. The wifi was slow at times. Our room was clean and comfortable. Grounds are salted well in the winter.
Disliked: The locks on the door are battery-powered NFC, so when the lock unit dies, you can't get into your room. We got locked out of our room for hours during our stay, then they had to call in maintenance who wasn't on site at the time (which we were very grateful for) to replace the ENTIRE lock unit. So even when we were able to get into our room, there was someone there with us. It was very frustrating to not receive any compensation for this because we booked through this website.
Melanie Tue, 7 January 2025
Exceptional
Debbie Mon, 6 January 2025
Overall excellent facilities
Liked: Super clean and comfy beds and pillows
Disliked: If it was busy the breakfast was a bit sparse