Hampton Inn By Hilton & Suites Lodi Guest Reviews
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1.3 miles from Lodi centre |
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Hector Sun, 2 February 2025
Exceptional
Toko Mon, 27 January 2025
I didn't much sleep. All...
Liked: The hotel was fine. Standard affair. Clean. Nothing fancy but totally fine.
Disliked: The staff were incredibly rude, unaccommodating and not receptive to the most basic ask, which was to let me sleep. Which is the only reason why I came there. I arrived very late, called in advance to tell them so they wouldn't give a way my room and showed up later than I expected because I was having tire pressure issues and had to keep stopping for air. 13 hours of driving later at 1:30AM, I arrived and asked if I could please have a late check out. I was told I would have to call and ask the manager at 6AM. I asked them to please make a note on my account as they had for the late check in. Was told this was not possible and had to call at 6AM. I didn't sleep well regardless. Called at 5:50AM and was told to call back 10 minutes later. When I called at 6:05, no one answered the phone and i had to keep trying back for 10-15 minutes. Finally someone answer and I was granted a late check out. I finally fell asleep but then at 7:15AM I was awaken by a phone call from the front desk asking me if I still wanted to have a late check out. I could not believe what was happening. Felt like I was being gas lit. I said yes, I confirmed this an hour ago. I could not go to sleep after that. There was grounds work or construction happening. Guests leaving, doors slamming, and the housekeeping knocked on my door despite having finally established both a late check out and having a do not disturb sign on my door. When I finally showered and went to check out and get a receipt, I wanted to explain to whomever was in charge what I had gone through. After a 13 hour drive the day before, and the 8 hour drive plus dealing with AAA and replacing the tire that was now flat. The person in charge had nothing to offer other than that I should probably drink a bunch of coffee. It was shocking. I travel and stay in hotels through my jobs all the time. Have never been treated this way consistently by all of the staff at a place. Something is seriously wrong there.
Jeanne Mon, 27 January 2025
Excellent breakfast. The staff was...
Liked: Heater was extremely loud, loud enough to wake me up every time it came on. It would come on a a few minutes then off for a few minutes. We finally turned it off.
Disliked: Everything else was fine.
Jeremy Sun, 26 January 2025
Superb
Mayra Mon, 20 January 2025
Exceptional
Wayne Wed, 15 January 2025
Superb
Brenda Tue, 14 January 2025
Exceptional
Aaron Mon, 13 January 2025
It sucked.
Liked: Nothing.
Disliked: False advertising... room was listed a 2 bedroom, was in fact two beds in one room. Staff was VERY rude and extremely unhelpful.
Poncia Tue, 7 January 2025
Bad
Phyllis Sun, 29 December 2024
Overall a really good stay.
Liked: Friendly and professional and polite staff. Good breakfast. Safe.
Disliked: The mini fridge was buzzing and wouldn’t stop. Children bouncing off beds and stomping around late at night in the room above us.