Right from the start, the staff were friendly and helpful. Cookies await you at check-in. We needed regular coffee, not decaf and they brought some to our room along with a shower cap. Upon check out they kept our luggage so we would not have it in our car while we finished up our day before heading home. Beautiful walk to Dr. Pepper Center for an event. Breakfast was good and they had everything you could ever want: eggs, sausage, potatoes, oatmeal, fresh fruit, waffles...

Liked: Great staff - very helpful; great location and amazing breakfast.

We had a very pleasant stay.

Liked: Very clean

Hotel was great, very clean. Very nice pool, clean and big, and employees were really nice and helpful

Liked: Great place to stay

Exceptional

Bad

Liked: Silver fish on my leg before bed and in shower in morning some one opened the door to room right before her shower told her excuse me I went downstairs pretty angry he could have saw wife with out clothes all he said was sorry that they were checking for working a/c but if we weren't in room I think he was looking for something else and we caught him as well as cheerleaders in breakfast area cutting hair and makeup while people were eating breakfast looked disgusting and a mess everywhere I feel I should get a full refund bcos of the entire ordeal

Exceptional

Liked: Pretty much everything
Disliked: Motion sensored thermostat

Exceptional

Exceptional

Exceptional

Very good

Exceptional

Liked: Nice clean and friendly
Disliked: Nothing

Hot and miserable

Liked: Front seat personnel were outstanding.
Disliked: The A/C was broken in our room and maintenance did not fix. In the room for two days at 77 degrees and no one offered me a new room. Bathroom door knob came off and electrical outlets in bathroom not functioning. I paid $400 for two days not knowing it would be a sweat box. Manager needs to do a better job overseeing room conditions.