Hampton Inn By Hilton & Suites Lebanon Guest Reviews
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2.3 miles from Lebanon centre |
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Donald Sun, 17 November 2024
I would recommend this place...
Liked: Breakfast was good! Everything was filled up and hot. The staff was friendly and the room was clean and neat!
Disliked: I would have given this hotel an excellent except for the bathroom door! They have sliding barn doors on the bathroom and although it looks so nice, it doesn't close the whole way, has no way to lock it shut, and drifts open after you walk away. No privacy! Not so bad for a married couple, but what about people traveling with friends?
Denise Mon, 4 November 2024
Exceptional
Virginia Wed, 16 October 2024
Superb
Malek Fri, 11 October 2024
Bad experience should be compensated...
Liked: Almost nothing
Disliked: -hear the train pass near by-started taking shower all the sudden the hot water is gone and took over an hour to get it back, showered with cold water in October not funny. Nobody alerted me even though they knew about the issue prior to my call to front desk.- fresh fruit in the breakfast not so fresh smelled funny looked from the day before
Gale Mon, 7 October 2024
Worst hotel stay:ever!!! AVOID!!!!!
Disliked: The place has no hot water. It's an issue that has been going on for months. They do not notify you when you check in and when you inquire about it you are met with rude ,condescending employees.There is also a smell of raw sewage in the parking lot. And the hallways are moldy and musty.The place needs to be shut down.
Steven Mon, 7 October 2024
Superb
Karen Sat, 5 October 2024
Beautiful but no hot water...
Liked: Location was perfect for the memorial service we were attending. Room was beautiful, despite some deferred maintenance (bathroom door wouldn’t stay closed, shade didn’t work). However, there was NO HOT WATER in the morning when we wanted to shower before our long drive home. The desk persons said they couldn’t help us and to contact the manager. We were given a card and I emailed. We didn’t even get an apology.
Disliked: No hot water for showers in the morning. No on-site manager to address the issue.
Christine Thu, 3 October 2024
Fair
Liked: Clean
Disliked: Power was out in the morning Desk did not apologize for inconvenience
Karen Mon, 30 September 2024
Poor
Liked: The hotel was very clean. The breakfast was clean. The bed comfortable.
Disliked: We had no hot water! We complained to the staff, but nothing was done about it. On our last day, there was no power. We exited the fire exit to find out that the not the whole building had power. Just our floor. So we couldn't shower during our stay. The staff acted like we were inconvenienting them. I will not book here again.
Susan Sun, 29 September 2024
Will book directly from now...
Liked: The front staff was wonderful the room was lovely
Disliked: They didn’t have my booking.com reservation. It took about an hour and a half to resolve it. Didn’t have hot water next day