Fantastic common area, view and...

Liked: Wonderful common area to have breakfast, eat a takeout, play games, read a book, or just watch the lake; great rustic decor, bright, spacious, charming, has fireplace, lake view. The common areas is one of the best and most practical we’ve seen. There was complimentary hot chocolate, tea and coffee, and in the afternoon - cookies and popcorn. The breakfast was good. The location is great.
Disliked: The room was a good size but I was disappointed because we booked a lake view, but as it turned out not all lake view rooms are equal - we got the one with 2 small windows under a balcony on the second floor, and it was way too dark inside, not what I imagined for a lake view room. The beds were on the softer side, not the most comfortable for my back, at other places I have slept on more comfortable ones. The pillows were too soft, almost flat when you lay down, I struggled with that. I also didn’t like that there was a flat sheet under the duvet instead of a duvet cover, and my kids ended up sleeping most of the time with the duvet only which is by no means hygienic. This is a common thing in hotels though. We didn’t want our towers changed daily so we would put the tag on the door, but the staff would still change them. The only day we actually wanted them changed and did’t leave the tag, they were not changed.

Bad

Disliked: No one came to clean our room in the morning, even if we asked for it and for the new towels. Also they didn’t took the trash from the room away. There were so many bugs in the room. Sheets didn’t smell clean and fresh! Breakfast was very bad! Not worth the money. There are so many amazing hotels around, don’t waste your time and money here.

Exceptional

Exceptional

Exceptional

Exceptional

Liked: The location was perfect. Walking distance to many attractions and restaurants. There was a coffee, tea and water station in the lobby day and night. Hot chocolate station was set up periodically in the lobby. The room was very spacious and offered a beautiful view.
Disliked: The pillows were not my favorite, but additional pillows were provided upon request.

Very good

Exceptional

Liked: We loved the close proximity to the lake and the free breakfast.
Disliked: Nothing

Very good