Exceptional

Liked: The staff is friendly and provides excellent customer service.
Disliked: Close to the interstate so you can hear some noise from there.

Our stay was wonderful and...

Liked: The property was clean, and in a good location. The breakfast and staff were especially wonderful. I even loved the bath products. Everything about our stay felt like such a treat!
Disliked: Nothing.

The location suited our reason...

Liked: Good location for our purposes in the area. Breakfast was pretty good though our first morning experience was better than the second where the steam table food (eggs, sausage, etc) wasn't hot. Front desk personnel were very friendly.
Disliked: Horrible pillows on the bed (old and flat), while in the shower found the shampoo container empty, facility is showing its age (apparently renovations are underway), need walk-in showers and chair height toilets (after all the majority of travelers are full-grown adults), the king bed (though the linens seemed to be for a queen bed) was dangerously close to the heat/AC unit creating a tripping hazard at night, the heat/AC is TOO LOUD, snacks available for purchase are overpriced.

Superb

Very disappointing for a family...

Liked: Offered breakfast and had a 99 restaurant right across the parking lot.
Disliked: Called ahead to make sure that the pool was open. We chose to stay overnight the night before an event so that our kids to have some kid time and swim when we got there and then in the morning. We were assured that the pool was open. We drove 2 hours to get here (25 minutes past our event for the following day), just for the pool amenity. Upon arriving, there was a sign that the pool was closed and we found out it has been for a while. Nothing else there for the kids to do. We could have just made a day trip. Extremely disappointed. Not one person tried to help, we were just told that we should’ve called (after we did!).

Exceptional

Very good

Superb

I’ve stayed in nicer hotels...

Liked: The hotel was clean and accepted pets. Staff were friendly.
Disliked: The walls are paper thin. Woke up at 5am to my neighbors music. Heating system blew cold air then hit off and on all night