Hampton Inn By Hilton & Suites Emerson @ LakePoint GA Guest Reviews
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5.0 miles from Cartersville centre |
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Priscilla Mon, 24 February 2025
Exceptional
Liked: It was comfortable, clean and had good breakfast
Disliked: Nothing really.
Cloria Mon, 24 February 2025
Superb
Daniel Sat, 8 February 2025
Superb
Casey Thu, 30 January 2025
Exceptional
Chigo Mon, 27 January 2025
Very good
Chelsea Fri, 3 January 2025
Was knowingly given a room...
Liked: Typical and comfortable for a hotel.
Disliked: The AC in my room was non-functional with openly disconnected wires. The front desk ignored my message about it and customer support staff also ignored my complaints about it. Upon check out I informed the staff at the front desk of the issue to which she replied that there was already a maintenance order in place. So, the hotel knowingly charged me full price for a room that was not fully equipped. There were cheaper hotels in the area and I definitely wouldn’t have booked with this Hampton if I knew they would knowingly charge me for a less-than standard room and also not attempt to remedy the situation upon complaint.
Darla Tue, 17 December 2024
Very good
B Mon, 9 December 2024
Poor
Liked: The location was great
Disliked: The cleanliness of our room, the broken bathroom door
Joseph Thu, 28 November 2024
Very good
Jaime Thu, 28 November 2024
Excellent customer service
Liked: Huge room
Disliked: Nothing