Superb

Pleasant

Superb

Disappointing

Liked: Heidi Jo on arriving was fantastic!
Disliked: Lack of service. Meaning having to go down for extras such as towels. Breakfast items were terrible. Person working clearly unhappy with her job. Disabled amenities lacking. $400 for 2 nights…..we expected a bit better accommodations.

Bad

Liked: The property was awesome I gave bad ratings because of booking . I booked through booking.com and it said my reservation was confirmed. I got to the property and they couldn’t find my reservation. I had to call customer service I explained what was going on and they said that the property had problems receiving my reservation. If that was the case why didn’t booking.com notify me of that so I had to cancel my reservation with them and book through Hampton inn and suites thankfully there was rooms available the staff was really friendly but my experience with booking.com was horrible and I don’t know why they make it so hard to fin their customer service phone #
Disliked: I loved the property

It was ok but expansive

Liked: It was clean
Disliked: Too much noiseThe freeway and bathroom had weird sounds

Poor location, noisy, small rooms,...

Liked: The rooms were clean on arrival. The staff was friendly and welcomed us at check-in and check-out.
Disliked: The hotel is situated near major highways and you could hear some road noise. There are a couple of restaurants you can walk to but otherwise you have to drive to access any services. It is next to an extremely popular burger joint and there is a constant line of cars that blocks access to the parking lot to the hotel. Our TV was messed up and every time it turned on it was at maximum volume. The rooms are small and the breakfast was mediocre. The eggs tasted terrible.

Very good

Exceptional