Nice hotel conveniently located by Des Moines Civic Center, etc.

Liked: The room was nice and the breakfast had a nice variety.
Disliked: The pool. The chlorine was too high and complaints were ignored.

Liked: Great location for the downtown restaurants and river.

Passable

Liked: The beds are very comfortable. The room was spacious and clean. The security was high.
Disliked: The water temperature in shower fluctuated a lot. The toilet would plug easily.

We won’t stay there again

Liked: Location and balcony were nice. Hotel was decorated nice.
Disliked: Pool area was too cold. Hot tub wasn’t hot enough. Room was rusted in areas. Odd layout of the room. Hide a bed sofa was so uncomfortable. Breakfast was sub par. Front desk lady was just ok. Not overly friendly

Good

Liked: Location was great.
Disliked: The tv didn't work very well, and the pillows were lumpy. The breakfast was ok. The checkout was confusing because we needed our room key for the parking exit.

Exceptional

Superb

It was fine

Liked: People working there were very nice
Disliked: Breakfast wasn’t great

Passable

Very good

1st and Last time at...

Liked: The bed was decent. It was a bit hard.
Disliked: The 1st room I was assigned room 611 was trashed beyond belief, and in the 2nd room and eventual weekend lodging room 623, the TV was so dark that day scenes looked like they had a filter over the screen, and night scenes appeared almost pitch black. The face towels in the bathroom were almost thread bare, and the phone only worked if I held the broken cord in place.