Nice hotel conveniently located by Des Moines Civic Center, etc.

Liked: The room was nice and the breakfast had a nice variety.
Disliked: The pool. The chlorine was too high and complaints were ignored.

Liked: Great location for the downtown restaurants and river.

It was fine

Liked: People working there were very nice
Disliked: Breakfast wasn’t great

Passable

Very good

1st and Last time at...

Liked: The bed was decent. It was a bit hard.
Disliked: The 1st room I was assigned room 611 was trashed beyond belief, and in the 2nd room and eventual weekend lodging room 623, the TV was so dark that day scenes looked like they had a filter over the screen, and night scenes appeared almost pitch black. The face towels in the bathroom were almost thread bare, and the phone only worked if I held the broken cord in place.

Very good

Didn’t meet exceptions , bed/pillows...

Liked: Location to farmers market. Covered parking
Disliked: Breakfast was not the most appealing

Exceptional

An enjoyable stay in a...

Liked: The location of the coffee, which I understand why it was there for outside of breakfast hours, but during breakfast hours was not in a user friendly location. Breakast choices were nice but could use more seating.
Disliked: The only thing I was hesitant to come here was this message I received: Dear Marla Edler, it is our pleasure to welcome you to Hampton Inn & Suites Des Moines Downtown from Saturday, October 12, 2024 to Sunday, October 13, 2024 for a total of 1 nights.Kindly note that check-in is available from3:00 PM to 12:00 AM.The total price of your stay is USD 235.51.Please be informed In accordance with CDC guidelines, we are requiring face coverings in all indoor public areas of all our hotels throughout the U.S. for guests and Team Members.Additionally, we continue to encourage the use of face coverings at our hotels throughout the rest of the world. We appreciate your understanding and look forward to serving you.When we arrived there were so many people checking in from softball teams, reception staff, etc. who were not wearing masks. I didn't see anyone wearing masks. CDC has updated their policy not requiring masks at this time so perhaps this policy might need to be updated? We both were tempted to cancel our reservation as we didn't care to wear masks but were so happy to see no one was. A beautiful room and so comfortable. Thank you.

Superb