Hampton Inn By Hilton & Suites Deptford NJ Guest Reviews
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1.8 miles from Deptford centre |
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Tanya Sun, 17 November 2024
Exceptional
Kache Wed, 13 November 2024
I stay at this location...
Liked: In a nice space and close to eateries and stores. The breakfast was PHENOMENAL.
Disliked: Only thing I did not like were the small towels at the pool.
Alycia Sun, 10 November 2024
Will definitely keep this as...
Liked: Friendly/helpful staff and it was extra clean
Disliked: The door was real heavy… Everything else was great
Robert Fri, 8 November 2024
Superb
Liked: Breakfast was higher quality for an average selection. Our room was quiet which afforded us a good night’s sleep- which is the purpose of staying in a hotel. Staff is friendly, helpful and professional
Disliked: N/A
Steve Fri, 8 November 2024
Pleasant
Liked: The electrical outlets next to the beds didn't work.
Deb Sun, 27 October 2024
Superb
Don Tue, 22 October 2024
It was clean with a...
Diane Sun, 20 October 2024
Good location and good value.
Liked: Location was good for me. Easy access to the city and the shore.
Disliked: There was an odor from the dogs in the elevator.
Christine Fri, 18 October 2024
This has been one of...
Liked: Friendly staff, clean, smells good, ease of transporting luggage/ other items with pulling car up and putting on carrier and location of elevator is close. Digital key check in is super convenient feature along with being able to choose your room. Noise level is decent even during the day when I sleep when working night shifts.
Disliked: Only issue I had was my 1 reservation was cancelled after an 8 hr drive from NC at a recent stay. It was a Friday night and there was no vacancy. I was forced to find a place to stay and ended up paying a lot for a few days last minute hotel stay at a run down hotel that reeked of smoke and was a smokeless hotel. The one staff member , young lady, didn’t seem to care that I was inconvenienced and I showed her the email confirming my stay that was booked for a couple of weeks at least. I got a text unbeknownst to me as I was driving that my room was cancelled at 309pm. I had to argue and escalate this issue and customer care finally emailed me yesterday 10/17.. stating I was being refunded the full price $1306 since I did not cancel my reservation but was made to feel I had to take ownership of this happening regardless of documentation. I had called a couple days prior besides I was not able to choose my room and digital key and was reassured my reservation from 10/11-10/17 was valid and to check in at the front desk when I get there for my key card. So even though I tried to rectify the situation prior to my arrival or confirm my stay and being told everything was good to go. I was perturbed as the courtyard also did not have any vacancy.. I picked this location because it was close and convenient to commute to my job and for a few days I had to Stay at a “run down”hotel and doubled my commute time but the facility itself is beautiful.
Jeremy Fri, 11 October 2024
Nice stay
Liked: Good location with a lot around it.