Hampton Inn By Hilton & Suites Dallas/Lewisville-Vista Ridge Mall Tx Guest Reviews
Write a review
3.7 miles from Lewisville centre |
Write a review
Lidiia Mon, 21 April 2025
AC is too noisy today...
Liked: The property is clean. But the AC so noisy that you almost can’t sleep in the night. The AC does not work properly. It turns on and off each few minutes and makes noise that interrupts your sleep. We were awake almost all the night. And it is not only in one room, we asked for another room because we thought that there is particular problem with our AC but in the second room the AC works in the same way - too noisy making you uncomfortable to sleep.
Disliked: The stuff has not been trained well. We decided to turn off AC but we did not know how to change settings on AC because the buttons on the equipment were disabled. So you cannot push the button that is directly on AC and turn it off or on. We were tired after long trip to look for solutions. We called the front desk for help. We asked a lady from frond desk to come to see what is going on with AC. She said that she does not know how to adjust temperature or switch off AC (!!) … how come? She offer us another room but it has the same problem. She did not know how to change settings on AC. Bad night while staying there, no rest at all. I do not recommend this property. We’ve paid for rest but did not get it.
Shadonna Mon, 21 April 2025
The Hampton Rocks we really...
Liked: Atmosphere, gym and hot tub.
Disliked: N/A
Deborah Mon, 31 March 2025
Good hotel for a short...
Liked: Liked- staff, bed, room, cleanliness, quietness, free parking & location.Could do better - more breakfast choices - more cereal options, hot options.
Elias Sat, 22 March 2025
Very good
Jennifer Tue, 18 March 2025
Not coming back
Disliked: We ordered Ada room and did not get one. My handicapped wife could not shower entire stay because of this. Check in was absolutely horrible and no help
Roderick Thu, 13 March 2025
Very good
Vlkaydin Sat, 22 February 2025
Good
Keith Tue, 11 February 2025
Superb
Tushar Thu, 23 January 2025
Passable
Disliked: The lighting in the room wasn’t sufficient and very poor.
Jose Sun, 19 January 2025
Exceptional