Very good

Wedding day/night ruin by Oleg...

Liked: Nothing but the 3rd shift lady that was working that 2/22/25 she was very kind and helped us switch room since the water or TV wasn’t working.
Disliked: First of all I didn’t like OLEG the manager it was our wedding night with no water or TV! We put $1 flowers petals around the room to celebrate our wedding day. We had to switch room at midnight so we left them and was told it’s ok by the 3rd shift lady. OLEG charged my card $217 for destroying the room for $1 flower petals left behind. He yelled at me told me they didn’t have brooms or vacuum to clean it up. And if I didn’t want to be charged to clean it up myself on my wedding day. He just ignore the fact that we were rushed out our room at midnight and was not able to clean it up like we would’ve the next morning. Oleg took no responsibility for not having running water and TVs working. What we had went through that night didn’t even matter to him. All he cared about was the $1 flowers taking all my money left me with $25 in my account on my wedding day! Never again run far away from this hotel he doesn’t care about you and neither did the the 2nd shift guy and housekeeping when we try to ask them for brooms and sweepers they told me I needed to talk to the front desk.

Bad

Liked: The set up of the room was what I was looking for.
Disliked: I booked 2 rooms for my daughters birthday. Upon check in the first room was fine the second one not so much. Immediately upon entering the room it smelled dirty and then upon further inspection the sheets on the bed were dirty. We also heard running water and found that there was a leak in the bathroom that was going out to under the sink in the bathroom area. We went downstairs and alerted the front desk of what was going on with the room. We were given another room which was fine. Then everyone was swimming and I went back to the room to order pizza and noticed we did not have any water. I went downstairs to see what was going on and was informed that the water would be out for hours. They did not notify anyone staying in the hotel that we would be without water for who knows how long. Now I have everyone that now needs showers from swimming with no way to shower. I go downstairs about 3 hours later to see if the water would remain on so we could all shower. I was informed it would be back on for the rest of the night. It would of been nice to be informed of the water being turned off and back on.

Not able to shower because...

Liked: Average. Surprised that they had eggs!
Disliked: Missed French vanilla creamer for coffee.

Exceptional

Exceptional

Exceptional

Liked: Very clean and well kept

Superb

Liked: Good location. Clean rooms. Good breakfast.
Disliked: Didn't have towels at the pool.

Exceptional

Liked: I loved being able to swim in a warm pool, everything about the hotel was very nice and the rooms were amazing.