Hampton Inn By Hilton - Suites Albany-East Greenbush NY Guest Reviews
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3.8 miles from Rensselaer centre |
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Doerbecker Mon, 11 November 2024
Clean, Comfortable, and Pleasant. Good...
Lisa Tue, 5 November 2024
Exceptional
Emily Mon, 4 November 2024
Very good
Liked: The staff were amazing - so kind and professional when we locked ourselves out of our room and when a loud party was making a lot of noise above us at 1am.
Elaine Tue, 29 October 2024
Maybe they should have a...
Liked: They charged me for a room I didn’t get.
Disliked: I arrived very tired at 10pm to be told their system was down and they were not able to rent me the room I booked several weeks prior. All the hotels were fully booked and there were no rooms available. I now have to chase them to get my refund. I left my phone number, no call. I called and left a message , no call back. It has been several days. The charge has been on my credit card since the day I would’ve checked out
Kathryn Sat, 26 October 2024
Enjoyable
Liked: Bed comfortable. Room very clean.
Disliked: Couldn’t figure out how to keep the bathroom light from shutting off automatically. There didn’t seem to be any instructions on how to use the equipment in the room. I also didn’t like that on Monday AM there were no eggs provided for breakfast. A sign said “out of wggs”. Excuse me, but there’s more than one grocery store near the hotel.
Save Fri, 25 October 2024
Good
Liked: Good location. Nice place. Clean.
Disliked: Understaffed!!
Carla Thu, 24 October 2024
Nothing special for the high...
Liked: It was quiet and a nice big property with a view and away from traffic noise
Disliked: Not enough staff considering their computers had been down all week and they were having to do everything by hand. Entry key didn’t work on second night and I had to wait half an hour just to get the key switched. It still didn’t work so I had to get back in line again! Not enough towels in the room and they were unable to provide me with more. Had to take find and get towels from the pool area. No conditioner in the shower. The water was just barely warm enough on full hot setting I paid way too much for all this to happen!
Victoria Mon, 21 October 2024
Clean, quiet, perfect room
Christopher Sun, 20 October 2024
Thanks. A pleasant stay
Paula Sat, 19 October 2024
Great location, so so room.
Liked: The location was great
Disliked: The room was use ok, not a great value.