Exceptional

Exceptional

Good

Pleasant

Disliked: The employee at the front desk was sleeping when we arrived and smelled of pot smell . plus was told that they shuttled to airport when booked and when we arrived at hotel , told me the shuttle didnt leave until 730 . that is one of the reason I chose this hotel is because they had airport shuttle and ended up not beable to use it .

Unfriendly staff, late breakfast.

Disliked: Breakfast was supposed to start at 6am. However, only at 6:40am an unfriendly staff turned on the lights without apology or explanation for the delay. We chose this place for the early breakfast option since we needed to get to a soccer game on time. Also, the booking.com message function only gets an autoresponder from a former employer. The staff at reception could not have cared less about all of this - her answer to the late breakfast was that this wasn’t her responsibility, she only worked the reception.

Exceptional

Very good

Very nice person at the...

Liked: Very nice place but it was going thru repairs

Disappointing

Liked: The staff was friendly.
Disliked: We drove over an hour to stay close to the airport because we had a flight out the following morning, We traveled with my 86 year old mother and to avoid any added stress on the day of our flight we opted to stay at your location. unfortunately when we arrived there was no power at your location and we had to wait several hours before we could even check in. I understand you could not control that issue but I would have thought being located in up state NY you would have a back up generator.