We came to town for a concert; the hotel was great. Very clean and modern. We also enjoyed the hot breakfast including scrambled eggs and sausage. Also a wide variety of other delicious foods.

Liked: Clean rooms and a great breakfast!
Disliked: Nope.

Exceptional

Exceptional

Liked: Great pool and breakfast areas. Clean and comfortable rooms

Superb

Liked: The breakfast was great. The room and swimming pool were very clean. We liked the all day coffee and tea offered for guests in the lobby. That's an amazing idea. The breakfast was superb! It is a good hotel and we'll certainly be back.
Disliked: The staff at the reception wasn't as friendly and helpful as we expected during the check-in.

Enjoyed the area

Liked: Location and staff and cleanliness
Disliked: Foam mattresses-retain body heat and that makes for a hot uncomfortable sleep. There are cooling mattress covers that can improve this. My bed was somewhat worn/aged by how it felt Paper plates are bad. And bamboo utensils are even worse. For this level hotel real stainless cutlery and decent plates (try melamine) should be used. Luis removing yogurt from a wooden spoon is terrible. I think I’m going to start traveling with my own meal service items. Your hotel is not alone with moving fromPlastic just move the other direction to real items. I fear wine will soon be served in some kind of paper glass

Good stay

Liked: Bathroom was big and tub shower had a light but not enough counter space.

Exceptional

Liked: It was a great place and will definitely be going back They were so accommodating Staff was great

Will be back!

Liked: We absolutely LOVED staying here. Very clean, staff was friendly and very helpful. Would definitely stay again.
Disliked: There wasn't anything we didn't like.

Superb

Lovely hotel with great staff...

Liked: My husband loved the breakfast options and took part every day. The beds were super comfy, the staff very friendly, and the location perfect for our side trips to Hamilton, Fort Erie & Niagara-on-the-lake.
Disliked: Only comment we would make is another chair in the room so both of us had a place to sit other than on the bed.