Liked: Very nice.

We had a wonderful stay.

Liked: The breakfast was outstanding.The customer service was excellent.We will definitely stay at this hotel everytime we come to st augustine
Disliked: The pillows.The pillows were too small and no support at all.

Exceptional

Good

Liked: Hotel was clean and easy to find
Disliked: The breakfast was the worst. Scones were stale, and no eggs were offered. Even though there was a sign. There is not much to from.

st augustine stay

Liked: comfortable, clean, friendly staff
Disliked: was not told about 15 dollar parking fee. considering we had to circle the building twice to even find a space, fel this should be inc w price of room.

Nothing extraordinary, but adequate for...

Liked: We enjoyed the swimming pool, and the accommodations were sufficient for the two nights we stayed. The location is nice, only 3-5 minutes from the visitor center parking. The room was generally clean and spacious.
Disliked: We were disappointed that the rooms are only cleaned every other day, and the fruit offered as a part of the breakfast was not very good - definitely not fresh. We tried it the first morning, but didn't touch it after that. The food selection wasn't great in general, way too processed and stale. I wish the staff had been a little more friendly as well. We had a good experience during check-in and check-out, but when I called about room cleaning the lady on the phone sounded a little defensive. The TV in the room wasn't working the first day, but working the next.

Exceptional

Superb

Liked: Hotel room was clean and the breakfast staff was very pleasant

Exceptional

Very good