Hampton Inn By Hilton Springfield-Southeast

Exceptional

This is a comfortable, quiet...

Liked: The front desk clerk expressed her irritation that I had booked on booking.com stating that it’s always a problem. She didn’t talk to me again since she was talking to another employee and only handed me the key with no information. The breakfast had a weird looking chicken sausage, but otherwise it was good. The room was good. The bathroom was roomy.

Very comfortable

Liked: The staff and facilities all worked well
Disliked: The staff and the breakfast, the woman running the breakfast buffet was very efficient and friendly!

Came for the breakfast, stayed...

Liked: Came for the breakfast, stayed for the quality. Very good selection of hot and cold breakfast items. Our room was top floor. Hotel is close to Interstate but we didn't hear a sound. The room had everything we needed, from a fridge and microwave to built-in charging ports between the beds. Staff was efficient and very friendly.
Disliked: Can't think of anything!

Exceptional

Liked: Room and whole property were exceptionally clean

Nice Trip

Liked: The location is great, close to shopping and restaurants.
Disliked: They placed us in a handicap room.

It was good

Liked: Staff was super friendly and great! Breakfast was good.
Disliked: Beds and pillows were not that comfortable. Sheets were scratchy.

Exceptional

Superb