Very good facilities but noise...

Liked: The location was good and the lobby breakfast area was lovely.
Disliked: The curtains did not close all the way so there was a crack of bright light in the morning. Also, the doors are extremely loud, shaking the room every time someone closed a door anywhere along the hall.

Exceptional

Liked: Nice beds, clean, good staff and food

Superb

Superb

Superb

Excellent, clean and modern facilities

Liked: Everything was very clean, new, comfortable. Bathrooms were modern, nice little touches like a nightlight in the bathroom. Beds were very comfortable. Liked the fitness centre. Breakfast was good.
Disliked: There is a restaurant just across the Medway, but it would have been nice to have a hotel option as well. Plenty of restaurants in town a short drive away.

Very good

Liked: Front desk staff were very nice, rooms are clean
Disliked: Pool is cold

Good

Disliked: Hotel used only disposable paper or plastic plates, cutlery, glasses, cups.

Exceptional

Liked: Staff was excellent and food was great