Hampton Inn By Hilton Portage Guest Reviews
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1.6 miles from Portage centre |
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Megan Wed, 2 October 2024
Terrible property management
Liked: The rooms were nice but the air conditioning was broken for two of the three nights of our stay and they were unable to fix it or move us to a different room. it was in the 90's over those three days.
Disliked: We were at the hotel for my daughter's wedding. our room was 85 degrees and muggy the morning of the wedding. The room was designated for Bridesmaids to get ready and they were sweating their make up off. A lovely staff member told us that night of our stay would be refunded because the room wasn't functional. Lional, the manager of the hotel, has refused to honor this promise. He has ignored my calls and customer service from Booking.com. Under Lional's management, there are no maintenance staff available outside of working hours. I would say be hesitant to stay here in general but DEFINITELY do not book the hotel for any special occasion or event, especially a wedding.
Xavierre Sat, 28 September 2024
Superb
Alyzae Mon, 16 September 2024
Bad
Crowe Mon, 16 September 2024
Our stay was only to...
Liked: The overall appearance was clean and put together. The room was clean. Plenty of parking and easy to find.
Disliked: The breakfast was nothing great, tator tots as hashbrowns, the sausage was not hot, and there were no eggs and only adult cereal. The pool was not clean, and the room we originally were in did not have an efficient AC unit, we had to change rooms, the third floor obviously had someone that was smoking in the halls. We had a bathtub, but the drainplug would not stop the water from draining, so no soaking after bmx race.
Karen Fri, 13 September 2024
Very good
Marillee Tue, 10 September 2024
Smelled
Liked: The staff were friendly
Disliked: Not clean
Cory Sun, 1 September 2024
Passable
Claudia Tue, 27 August 2024
Very pleasant place to stay!
Liked: Staff very happy to help you
Disliked: Only issue there where no ice at all but not a big deal
Stephanie Sat, 24 August 2024
Comfortable room, but other areas...
Liked: The location was good and the room seemed to be remodeled. The hotel in general seemed to be remodeled.
Disliked: The main eating area was very warm, the air conditioning didn’t seem to be working. There weren’t any towels available by the pool and very little were supplied in our room. The pool are was in dire need of a remodel. It seemed like the pool needed chemicals ,as it had a smell as if were pond and the whole pool area was super hot. Some walls in the hotel had food or items spilled on it and not wiped down.
Laurel Mon, 19 August 2024
Good