Hampton Inn By Hilton Pell City

Will stay here again

Liked: Keri at the front desk and Rosita at breakfast made the stay exceptional, cozy and warm. Hotel is clean. Great location.

Very good

I didn’t get to stay...

Liked: I called the day of the reservation to let them know that I would be checking in around 11pm. When my spouse and I got there they couldn’t find my reservation. After 30 minutes of trying to find my reservation, we asked did they have another room available. No, they did not causing us to make other accommodations at another hotel next door.

Exceptional

Pretty good

Liked: The stay was good. Friendly staff. Good breakfast. Clean room and was comfortable. Location is very close to a few restaurants and some stores for shopping including a Walmart.
Disliked: The property listing says no pets but there were dogs EVERYWHERE. Not sure if they made an exception since most of us were staying there due to severe weather. Oh and they don’t accept cash, only cards. They also have a $50 security deposit that was never mentioned in the listing for this property which I have yet to receive back.

Would not go back ever,...

Liked: The breakfast and breakfast hostess was wonderful
Disliked: Dirty tub, dirty carpet,small tv,coffee and hot water not made in lobby, no Bible to be found,overcharged me

Definitely recommend

Liked: The staff is amazing. The facilities were so clean. Breakfast was delicious. The only downside was being woken at 6 a.m. to barking dogs and slamming doors. Not sure how that could be fixed because it is a pet friendly facility. All in all it was a great hotel.
Disliked: 6 a.m. wake up to barking dogs.

Thank you for providing a...

Liked: Close to various locations and clean

Good