Very clean ct did a

Liked: It was nice thanks
Disliked: Everything

Exceptional

Liked: Pool was great but hot tub was tooo hot and too much chlorine in the air. Breakfast was good!
Disliked: Read above

Exceptional

We did not stayed and...

Liked: When we arrived to the hotel and waited at the reception behind other couple, while they were checking in, no one in the hotel staff or the 2 people on the reception even said “Hello”or made an eye contact to let us know we are actual human and paying to stay at this property waiting with bags in our hands. One of the receptionist with name Nicole (like I understand now a General Manager) finally decided to take us after 10 min pretending we are not there just by standing doing nothing. I made a comment why hotel smell like cigarettes and she ignored me and just gave us a key asking to sign some piece of paper without any explanation what is this. Getting on my way to the elevator other guests talked to us about the same problem (smell of cigarettes on the floor and the hotel response). Since we just dropped our bags and left immediately I didn’t know how severe it was. My husband and I tried to celebrate his birthday and after the return back to the hotel we had to walk through the cloud of smoke on the second floor and even being inside with closed doors didn’t help not to cough every 3 seconds. I went to the reception and no one was there I waited a couple of minutes and someone from outside came in with a hoodie without the tag saying he can’t control what is happening in the hottel and it’s not his responsibility. When I explain that it’s hard for me to breathe, since I have asthma and I made a kind request on the reservation for the the room away from any kitchen ventilation or the highway, assuming already hotel being smoke free. He said to me that I should leave the hotel and if I will not he will force me since we can’t let me die here on his shift! I never experienced anything like that being forced out hotels for not be able to breathe. He made me very uncomfortable and scared that he may actually physically will proceed with removal. When I asked what can be done about refund, I was told that since the reservation was made through Booking.

Very good

Exceptional

Superb

We were very satisfied with...

Liked: Breakfast was good. Location was excellent!The rooms were very clean and totally enjoyed the pool and hot tub !
Disliked: Better pricing for bottle water would be helpful! Pricing high on snacks also

Superb