Exceptional

Exceptional

Passable

Liked: Breakfast was adequate.
Disliked: Room was never made up. We needed to add an additional night....additional cost

Exceptional

We stayed 3 days and...

Liked: The morning breakfast buffet.
Disliked: We stayed 3 days and there was no room service. The bathroom looked as if they hadn’t cleaned from the previous tenant. I will say the breakfast options was the most the most impressive thing about the hotel. The customer service from the reception desk was great. Mary on our arrival was super helpful. We did ask for a late check out because our planes flight was rescheduled. We we told no because the house cleaning was short staffed. Yet, I saw no housekeeping staff on my floor when leaving.

Good

Exceptional

Nice stay in really y...

Liked: Wonderful staff from the registration by Mary at reception to the breakfast room personnel whose names I unfortunately did not get. The hotel was very clean and well maintained, the bed was comfortable, and the shower had good pressure and great hot water. Located a few minutes down the road from downtown new bern access to its restaurants wad a snap.
Disliked: Could have had a longer stay

Will not stay again. Waited...

Disliked: Carpet in room felt damp and dirty