Hampton Inn By Hilton Neptune/Wall Guest Reviews
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1.1 miles from Neptune centre |
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Arthur Sat, 22 March 2025
Great value
Liked: Very clean
Disliked: Nothing
Gutierrez Sat, 1 March 2025
Worst stay of my life
Liked: The staff was disrespectful I was completely uncomfortable the entire time I was there. After asking Gwen can I speak to a manager she told me she was the manager then after speaking to the real manager I realized I was lied to and letchia reed is the manager. I was already greeted by her with an attitude after her hearing only Gwen’s take on what happened and then she told me she was giving me an extra charge. I told her I wouldn’t be coming back and she said fine I’ll put you on a do not t rent list. As a rewards member never thought I’d be treated in such a way. I have 26 nieces and nephews and we all will never be back!
Disliked: The staff
Luis Tue, 7 January 2025
Poor
Laurie Fri, 27 December 2024
Good
Richard Mon, 9 December 2024
It was alright
Liked: Clean and location was great
Disliked: Had difficulty checking in. Receptionist gave me incorrect information in regard to the booking. Breakfast was bad
Danielle Thu, 14 November 2024
When I I return I...
Liked: Great location!! And the staff were great!
Disliked: Nothing! It was all good!!
Kevin Mon, 28 October 2024
Good
Liked: The hotel was clean, safe, and staff was super friendly. My boys enjoyed the pool with friends.
Disliked: The beds were like sleeping on cements blocks and bathroom ceiling looked like a bad leaked was fixed but not done properly.
Mark Mon, 7 October 2024
Exceptional
Christine Sat, 14 September 2024
Good
Liked: staff was over the top
Disliked: mattress ok but less than expected- same with water pressure
Helton Tue, 3 September 2024
Exceptional