Exceptional

I enjoyed the stay, good...

Liked: very clean and friendly staff, good breakfast
Disliked: slow elevator

Pleasant

Good

Liked: So friendly and nice staff Fresh after updating the roomClean cozy pool
Disliked: Jacuzzi don't work (((

Good hotel

Liked: So friendly and nice staff Fresh after updating the roomClean cozy pool
Disliked: Jacuzzi doesn't work .The rooms are a little small for a family (3 adults, 2 children), but the folding bed was very useful

Met our needs for the...

Liked: The beds and quietness of the room despite being close to highway and other businesses.
Disliked: One floor of the building was under renovation; the front desk area looked like a construction worksite.

Really nice hotel

Liked: Everything was good specially the breakfast was great and it was served at 6 am, which was really good for us

Highly likely I won’t commit...

Liked: Breakfast was good. Room was fine (working fridge, lights. Phone didn’t work, panel in bathroom not mounted showing hotel water pipes. Clearly, not enough attention to detail for a room I paid $260 a night for. First floor completely in renovation mode, as was the elevator.
Disliked: I especially didn’t like that I felt ‘penalized’ for booking a room here many months ago as I knew I was coming, but because I committed to staying, there could be no reduction on the price of the room, even though it would have been a fair bit less had I booked last week or been a walk in. The excuse was because I booked through another site, but I don’t believe that. One is truly customer focused, the other doesn’t care about their customer standing in front of them.

Convenient, friendly, clean comfortable room...

Liked: Our room was spacious and bathroom clean. Bed very comfortable.Breakfast was what we had expected. Staff friendly and courteous.
Disliked: Everything under construction, signage poorly set. Elevator set up for moving. Protection for walls inside elevator falling down. Pool across from elevator...so elevator stunk of chlorine tremendously, but this could be do to the protection inside elevator for construction purposes. We should have been informed when booking this hotel that it was under construction, then it would be our decision to book there or not. The hotel was very short staffed, but the ones that were there did their very best. Parking limited due to containers, but still enough. Only complaint was on one side of the building card key lock didnt work. Not very good for two woman coming back to hotel late in the evening. Now we know why all cars were trying to park on one side of the hotel. Fortunately, the evening receptionist heard us outside and opened the side door. She stated that it broke on the weekend, can't get anyone to fix it on the weekend. Hmmm. If this is actually the case then signage should be put up on doors earlier in the day saying this is the only access at night, plus addressed at check in of issues and signage on other doors saying no access here. Because of the main area under construction everything cold looking and more like a motel not a Hilton. Realize construction is difficult but we booked here for it's convenience, location and because it is affiliated with Hilton. For the price I expected a hotel level or at least notified of the disarray.Don't get me wrong, staff that were there were great day and evening and room was wonderful.