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AustraliaHampton Inn By Hilton Napanee Guest Reviews
Overall Average Score:
Very Good (4 out of 5)
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| 1.7 miles from Napanee centre |
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George Thu, 14 November 2024
Exceptional
Liked: Room was Clean, staff were friendly and great breakfast
Carol Thu, 7 November 2024
No customer service
Liked: NOT a thing
Disliked: Wouldn't take my Visa Debit card as the last 17 hotels did
Joanne Mon, 21 October 2024
Exceptional
Tony Mon, 21 October 2024
I enjoyed the stay, good...
Liked: very clean and friendly staff, good breakfast
Disliked: slow elevator
Marcia Mon, 7 October 2024
Pleasant
Anastasiia Sat, 5 October 2024
Good
Liked: So friendly and nice staff Fresh after updating the roomClean cozy pool
Disliked: Jacuzzi don't work (((
Anastasiia Sat, 5 October 2024
Good hotel
Liked: So friendly and nice staff Fresh after updating the roomClean cozy pool
Disliked: Jacuzzi doesn't work .The rooms are a little small for a family (3 adults, 2 children), but the folding bed was very useful
Daniel Tue, 17 September 2024
Met our needs for the...
Liked: The beds and quietness of the room despite being close to highway and other businesses.
Disliked: One floor of the building was under renovation; the front desk area looked like a construction worksite.
Flor Wed, 21 August 2024
Really nice hotel
Liked: Everything was good specially the breakfast was great and it was served at 6 am, which was really good for us
Donna Mon, 19 August 2024
Highly likely I won’t commit...
Liked: Breakfast was good. Room was fine (working fridge, lights. Phone didn’t work, panel in bathroom not mounted showing hotel water pipes. Clearly, not enough attention to detail for a room I paid $260 a night for. First floor completely in renovation mode, as was the elevator.
Disliked: I especially didn’t like that I felt ‘penalized’ for booking a room here many months ago as I knew I was coming, but because I committed to staying, there could be no reduction on the price of the room, even though it would have been a fair bit less had I booked last week or been a walk in. The excuse was because I booked through another site, but I don’t believe that. One is truly customer focused, the other doesn’t care about their customer standing in front of them.
