Hampton Inn By Hilton Muskegon Guest Reviews
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5.4 miles from Muskegon centre |
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Vanisha Mon, 30 December 2024
It was amazing and I...
Liked: It was amazing and the stuff was great
Erin Thu, 19 December 2024
Adequate
Liked: Clean rooms. The pool and hot tub were great for the kids to blow off steam. The pool area was clean and nice and warm inside. The pool was not the warmest but the kids were happy!
Disliked: We used a digital entry and our text said Room 135 but when we pulled up the digital key it said Room 133 and only opened 133. When we checked out the front desk staff were really surprised, apparently there was something wrong with the room but honestly, we didn't know anything accept a slow toilet flush.The beds were really springy and not so comfortable for us adults. (Perhaps this is what was wrong with the room?)The breakfast was sort of messy. There were several robotics team in town which contributed to the mess but after they had left for the event the breakfast area was not cleaned up or replenished. However, I must note that when we asked for more items the staff was happy to help.I would say the cost was more than what it should be compared to the quality of the stay.
Gayle Sat, 16 November 2024
Only there 1 night but...
Liked: Always enjoy the breakfast and the dining area. So pleasant and clean.Checked in about 4pm. Desk gentleman friendly and helpful. Room was quiet. Location was next to a nice shopping center with variety of stores.
Sherrie Tue, 12 November 2024
Very poor
Liked: Staff great! Room was terrible,no heat the first night,they had to replace the unit twice extremely inconvenient! Just made a mess! The first room had a dead bug in it as well as something on the sheet had them exchange room, then the problem began! Never again!
Disliked: Everything
David Sun, 27 October 2024
It was comfortable and convenient
Liked: Staff was very helpful. Room was clean and comfortable. Good coffee.
Jim Thu, 17 October 2024
Very good
Rick Mon, 7 October 2024
Upgrade and clean up the...
Liked: Not replenishing enough, most food was gone midway through breakfast
Disliked: Room needs to be updated, a lot of wear and tear. Looks like I am back in the 80’s
Michelle Mon, 30 September 2024
Exceptional
Jodie Thu, 26 September 2024
Superb
Liked: Perfect visit! Very friendly staff and very clean.
Yaeger Thu, 5 September 2024
Meh - poor for this...
Disliked: Breakfast - very poor. Out of most items at 8amRoom - smelled bad, musty, moldy. No hand soap in room. Used body wash instead, then that ran out because it was almost empty. Food bits on carpet in 2 places. Shower curtain liner only. Water goes onto floor