Hampton Inn By Hilton Massillon Guest Reviews
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0.2 miles from Massillon centre |
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Aaron, visiting Stark County Fairgrounds Mon, 30 October 2023
Never stay here again.
Liked: Nothing.
Disliked: The staff was rude at check in. Forced to put deposit down after I already paid for my room ahead of time - was told this is for damages. Never ever had to do that at a Hampton Inn before. The bathroom was dirty and our room wasn’t even ready at promise time. Lady at check out was rude about getting my deposit back and said your bank will credit it. My bank processed the charge instead of this being a hold.
L Sat, 1 March 2025
Local, small town hotel that...
Liked: Had an extremely difficult scheduling with this hotel due to third party sources. I will however say that when I arrived, a lovely front desk AM employee by the name of Patricia made things so much better. She was genuine, accommodating, and turned the entire experience around during my stay. Well played ma’am, thank you for the hospitality!
Disliked: Scheduling online.
Huston Mon, 24 February 2025
Staff was exceptional! We were...
Liked: Great location, not too busy
Reed Tue, 28 January 2025
Exceptional
Darrick Wed, 22 January 2025
Exceptional
Michele Tue, 21 January 2025
Overall it was a great...
Liked: Clean and not too loud
Disliked: Price for the location is a bit high
Michele Sat, 4 January 2025
Exceptional
Joseph Thu, 2 January 2025
Superb
Disliked: The window needs to be a clearer view.
Cheryl Mon, 30 December 2024
Superb
Liked: Great food was really good. Loved the staff.
Charles Sat, 14 December 2024
Superb
Peter Wed, 4 December 2024
Exceptional