Good spot to stay with...

Liked: Easy access to financial district and subway.
Disliked: no full length mirror in my room

Overall not bad

Liked: Location, breakfast and staff.
Disliked: Price of property for being lower tiered, issues getting in and out of rooms, uncomfortable stiff bed, elevator was horrible.

Engineer did get heat working....

Liked: Breakfast was ok
Disliked: Cold room:, heat not working, cold draft from windows -had to place towels on windows to cut down on draft. Did not take a shower as the bathroom was COLD. Room not ready at 4 pm even though we requested early check in. Front desk staff not familiar with directions to various restaurants in the area.

One of the best hotels...

Liked: The room was nice and clean. Plenty of room to put things in the bathroom and in the wardrobe, clothing area. The lighting was adequate. The location was great. The breakfast area and and the sitting area downstairs was exceptional. Love, loved having the 24-hour coffee, hot water option. The staff was absolutely wonderful. In all of my trips to NY, this was the best staff ever.
Disliked: Could use another chair (there was one) or a bench. The door to the bathroom was very very heavy. A regular door to the bathroom would have been preferred to the glass one since it was very heavy and not easy to open and close. Would love to have decaff coffee available in addition to the regular coffee in the 24-hour area or at least have instant decaff coffee packets along with the tea options to use with hot water. Just a suggestion.

Exceptional

Liked: Everything was great, good breakfast.
Disliked: Price was high but it was NYC and all hotels were high.

Very good

Ideal for us to explore...

Liked: Close to Harbour, good for discovering manhattan
Disliked: Missing non dairy products for breakfast

Superb

Superb