We had a problem with the room and it was taken care of quickly. The problem was not the fault of the hotel staff but more so the building itself.

Liked: The bed was amazing.
Disliked: None really.

Good

Liked: Staff were good. Shower was good. Cleanliness was good. Room was stuffy but air-conditioning was too noisy. Breakfast wasn't great.....they kept running out of things. AND there was no real attempt to recycle the multitude of paper plates and plastic cutlery . Not good

Very good

Great place to get a...

Liked: The hotel was clean, staff was friendly and the location was very convenient.

Great location, but a bit...

Liked: Very disappointing for the price, the breakfast was awful, served on paper plates with plastic cutlery.

Superb

Liked: Clean / friendly

Exceptional

Liked: Location was a 11 minute walk from Pennsylvania Station and check-in went smoothly. Staff were friendly and the building was well maintained and clean. Breakfast was good and we could always find a place to sit as a family, it was busy though.
Disliked: Sometimes the wait for the elevator was longer than we would have liked.

Exceptional

Liked: Location

Pleasant

Adequate but would not recommend,...

Liked: Location was good but nothing else.
Disliked: Run down appearance on arrival, security system in lift was not working, breakfast was very poor, landing (floor 18) was a scruffy, bedroom door did not fit the frame and felt insecure (slept with the suitcase against the door to stop the light coming through) - that said I did not raise any of these as an issue as i arrived late evening on the first night and hoped things would improve in the daylight.. it was a short stay and I was out all day everyday.