Exceptional

We were 4 elderly ladies...

Liked: Food was ok. Room was nice. No one to help 4 elderly ladies with luggage. We had a very hard time. I paid 50.00 I was told I had to pay and never got it back.
Disliked: No one to help with luggage.

Exceptional

Superb

Exceptional

Liked: Breakfast was great, the hotel was clean, and it was a great location with a few places to eat within walking distance.

Passable

close to airport and restaurants....

Liked: location, gym, room size & breakfast
Disliked: lobby had strong smell of cologne/perfume. dog had peep in hallway

Exceptional

Good

Liked: Everything was good, customer service during breakfast could be greatly improved.
Disliked: We showed up for breakfast at 9:45 am and knew to hurry due to it closing soon. I was looking around and a lot of the items that usually are there were not. There was a gal that came out removing even more items so I asked about closing time. She admitted it was 10 so I asked why are you removing items early? She sighed and asked what it was that I needed. CHOICES my dear. I would have like some bread that you entirely removed, and just went down the list. She was not happy to be having this conversation but did ask if I wanted her to bring something back out. At that point I was so frustrated I replied don't worry about it. She needs a new job!