Exceptional

Exceptional

I found your hotel to...

Liked: The environment was very serene to my liken.
Disliked: The receptionist was discriminatory, I saw her canceled some travelers reservation and turned them away in the midnight. Where does she expect them find find accommodation in that time of the night? That is inhuman!

Staff was nice enough, but...

Liked: The front desk staff at check in were lovely. They were helpful with a request to change from a king room to a double queen. We also had some issues with internet access and they were helpful with resolving that.
Disliked: The room was gross. There were hairs on the toilet and in the shower. There were plastic straps from the inside of a woman's dress strung over our bathroom towels. It looked like blood on the door trim of the bathroom. Everything was stained...the carpet, the walls and both chairs in the room. The lamps were filthy. Honestly, it was disgusting, but we didn't have another option.

Good

Exceptional

Liked: Very clean and everyone was just very nice during the couple days. I stayed there.

Exceptional

They did clean the room...

Liked: The front desk workers were nice
Disliked: My room was extremely dirty. Hair in the bathroom, bathroom not clean, bug legs on bathroom floor and sand. Carpet not vacuumed . No breakfast on the first day.

Very uncomfortable stay. Would never...

Liked: A/C did not work. Staff continued to say that maintenance said it was working. It was set to 60, but was actually 75 degrees in the room.