Hampton Inn By Hilton Kilgore Guest Reviews
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2.3 miles from Kilgore centre |
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Donald Tue, 14 January 2025
They also had these what...
Liked: The breakfast was decent and interesting
Disliked: Ice machine was out of order and getting a housekeeper to empty trash was impossible you the guest had to empty your own trash and the biggest turn off was the shotty wi fi it was off much of the day it would come on late at night and stay on for about 6-10 minutes I complained to the young staff that just blu me off saying they reset the switch then just gave up trying to fix the problem and the only way u could get a bottle of water was to purchase it from the front desk and the only water fountain was in the breakfast area they kept locked up only access was between the hours of 6am to 10am soooooo crazy.
Erica Thu, 2 January 2025
Exceptional
Heather Fri, 27 December 2024
Very good
Paula Sat, 14 December 2024
I will not choose this...
Liked: Clean, good choice for breakfast.
Disliked: We were at the front desk for around ten minutes trying to check in with no one at the desk. I called twice with no answer before being disconnected. When the young man arrived there was no acknowledgment of inconvenience or apology. He asked my name. Also no ice available on 1 or 2 floors with a sign to go to front desk. There was only about two cups of ice there.
John Tue, 10 December 2024
Stay was fine. Would book...
Liked: Location was nice. Room comfortable.
Disliked: Pool was closed. We wanted to be able to soak in a hot tub and it was closed. Had to drive to an area if you wanted to take a walk. Somewhat isolated.
Luis Wed, 4 December 2024
Exceptional
Angela Mon, 11 November 2024
For a Hilton property there...
Liked: Location
Disliked: Falling into disrepair. AC doesn't work in lobby/breakfast area, and has not worked for at least a year. Oven out of service, so only minimal breakfast. Ice machines all broken.
Lynn Fri, 8 November 2024
Our stay was satisfactory. Your...
Liked: Night staff very helpful!
Disliked: Lobby not air conditioned?Room A/C unit filter was not clean, could see dust and lint buildup. Didn’t seem to cool well.
April Fri, 1 November 2024
Passable
Terry Fri, 25 October 2024
The location of the facility...
Disliked: There is a hole in the ceiling in the shower. It is moldy. The wallpaper is also peeling in the bathroom.The air conditioner was very loud and made it difficult to fall asleep