Hampton Inn By Hilton Irvine/East Lake Forest Guest Reviews
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2.6 miles from Foothill Ranch centre |
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G. Mon, 21 October 2024
The hotel manager doesn't honor...
Liked: Breakfast was great!
Disliked: My reservation was for a queen room with 2 queen beds, when I checked in I was given a 1 queen room with only 1 queen bed. The person told me my room was given away and had nothing available. In the morning the manager told me there is nothing she can do about my reservation because it was booked through a 3rd party therefore they are able to give out my room to anyone because I booked through a 3rd party my reservation isn't honored!!! I was traveling with 2 children I needed 2 beds and was left with a 1 bed room
Elizabeth Sat, 12 October 2024
Perfect for your short stay.
Liked: The breakfast was amazing, the options were varied and delicious. The room was fairly clean and the staff was friendly. Very comfortable.
Disliked: The parking lot’s spaces were very narrow and hard to not only fit the car in the space, but also difficult to open the car door wide enough to get out of the car without hitting the car next to it.
Gustavo Thu, 26 September 2024
Stay Away
Liked: Nothing
Disliked: bad customer service.
Audrey Mon, 16 September 2024
Excellent!!!!!!
Liked: Desk was terrificNeeded engineer for heat and he came right away!All could not have been more helpful.
Lesaint Thu, 5 September 2024
Without some upgrades, I will...
Liked: Location was very convenient to us. Breakfast had appropriate selection. Food was fresh.
Disliked: The bed mattress tagged. It was uncomfortable to attempt sleeping on it.
Phyllis Thu, 29 August 2024
Very good
Ahmed Mon, 12 August 2024
Good
Michelle Tue, 6 August 2024
I wouldn't stay here again,...
Liked: The location was close to freeway entrance and other shopping/restaurants.
Disliked: Check in staff sent me to a uncleaned room then sent me to a room with key cards that didn't work, third room was clean but in need of upgrades and refurbishment, bathroom floor was slanted and door didn't close fully, stain on lounge chair, carpet very dirty, outdated lamps, One elevator for all rooms was small and had a bad smell, also appeared in need of repair/replacement.
Jared Mon, 24 June 2024
Superb
Jose Mon, 27 May 2024
This guest did not leave comments about this hotel.