Hampton Inn By Hilton Huntsville Arsenal South Pkwy, Huntsville

Hampton Inn By Hilton Huntsville Arsenal South Pkwy Guest Reviews

Overall Average Score:

Good (3.85 out of 5)

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Expensive room for the price...

Liked: The breakfast was ok. The room was ok and the hotel is in a great location.
Disliked: The whole hotel seemed to be in a remodeling and renovation stage. Floors were dirty, elevators half open to the ceiling and dirty floors everywhere. Workers were hammering and banging around at check in time and we were assured they would be stopping soon. Luckily that was the case. On our way out the next morning I asked for a receipt to be emailed to my stated email and the lady said sure but it's been a few days and I've received nothing. Checked my credit card and it shows a pending charge $50 more than I was expecting. Not much of a hotel room for $210 a night. Won't stay there again.

It was ok

Disliked: The bathroom was not clean. There was hair on surfaces ect. The staff doesn’t make an effort to clean the room daily. My room was straightened up once the whole time I was there. Other than that the hostess was friendly and helpful. Over all it’s not a bad stay just wish there was a little more attention to detail. Especially when paying $700 for a stay .

Bathroom bad. Breakfast and staff

Liked: Breakfast was clean and great - best part of stay. And the front desk girls were also very nice!
Disliked: I paid extra for a whirlpool tub and it was new in 1990 but 30 years later it should not be an up charge. Disappointed in that. Bathroom had zero exhaust and made everything wet. Would not stay there again given that.

Very good

Liked: Staff was so nice. Had snacks out for folks attending the music festival. So sweet!
Disliked: The room could use a deep cleaning. Carpet was sticky and pillows were trash. There was no clean up service so we had to track down new pillows and some TP, but the staff was kind. We ended up having to leave early and there was no problem with that.