Exceptional

Don’t think I’ll be staying...

Liked: I loved that it is right on the Chattahoochie River and within walking distance to downtown Helen. The breakfast buffet was good and they typically have something different every day. They also have a fresh batch of baked cookies each day for the guests to enjoy, and an unlimited 24 hour juice and coffee bar.
Disliked: I wasn’t going to leave a review, but after getting home and finding out that someone at the hotel hacked into our Netflix account, I felt compelled. The stay its self was fine. The beds are very uncomfortable and firm. It wasn’t the cleanest room by far (black stuff in the toilet when we first flushed it, dead spiders on the floor in the bathroom, towels with stains). The bathtub doesn’t drain very well, so water accumulated up to my ankles while showering. Staff is extremely friendly, which saddens me that someone would hack our Netflix account and change the email associated with our account, locking us out. When we got home, we had to contact Netflix and have everything changed. I just really hope they weren’t able to get any bank or personal information. Our fault for forgetting to log out of our Netflix upon leaving, however it seems they definitely have some dishonest people that work there. I find it extremely unlikely for it to have been a guest considering the hotel had many vacancies.

Exceptional

Great- would stay again just...

Liked: Location was great ! Bed was comfortable-
Disliked: Tv didn’t work. Hard to regulate the temp in the room

Very good

Exceptional

Weekend Get away

Liked: The property was our favorite. We love the outdoors.
Disliked: The TV

Superb

Very good