Really personable staff

Liked: Great location

Very good

Liked: Location was great
Disliked: The low toilets and the heat

Friendly staff

Liked: Great location
Disliked: Great stay

Passable

Liked: location
Disliked: beds were too hard and overpriced

Staff was friendly but room...

Disliked: Our TV did not work and even after they fixed it at first it did not work the next time we tried it.

Exceptional

Liked: I really liked that my room wS very clean! I loved the hot cookies you guys put out, it's a very warm touch. The morning breakfast was perfect 👌
Disliked: No matter what I tried, the TV would not work. It just kept displaying a no signal message across the screen.

Clean but small rooms &...

Liked: The location for JMU is perfect! The front desk staff was amazing from start to finish and they did not have an easy weekend! The bed was somewhat comfortable and the room was very clean. Housekeeping was pleasant and ample restaurants and stores in every direction.
Disliked: It definitely needs updating and seems like they might have started with new carpeting in the hallways. The rooms are dated and much smaller than you’d expect for a Hampton Inn-at least in my experience. The toilet in the 1st room was very low to the ground and overall bathroom was very small. They were nice enough to change our room and it was a bit more spacious which helped as we visited for 4 nights. The elevator had many issues -not a problem for us as it started after we got our luggage up and worked when we left but I felt for the families lugging all their bags/coolers up the stairs as well as the elderly folks. All that but they do offer great rates for JMU parents!

Won’t return to this Inn,...

Liked: Near FSU, staff wonderful
Disliked: Elevator didn’t work one night, ac is very noisy, carpenting very old, rooms very dated, desperately needs renovation!!!

Very good