The staff is wonderful

Liked: The location next to the airport
Disliked: Nothing

Update the pictures because there’s...

Liked: Update the pictures because there’s no spa bath. There are no bathtubs at all.
Disliked: Update the pictures because there’s no spa bath. There are no bathtubs at all.

Superb

Liked: I liked the professionalism and efficiency of the staff. I liked that a warm, cooked breakfast was included.
Disliked: I did not like that there were cobwebs in the corners of the room, and there was a stain on the carpet.

Exceptional

Bad

Liked: The only thing I liked about this property was the front desk representative, Nia.
Disliked: I made my reservation through Booking.com and once I arrived to check in, I was told by Nia that my reservation was no good and the hotel was full!! Nia was great! After I contacted Booking.com to investigate, they sent me an email saying that your hotel claimed the reservation was “active” and would look forward to seeing me on 10/5/24. Only problem was this email was sent on 10/14/24. I can’t time travel!! I still have a charge for the night from Booking.com. I DID NOT CANCEL. This hotel should contact Booking.com to issue my refund.

Never was unable to check...

Liked: Nothing
Disliked: The power was out due to a hurricane and they still charged me for staying there. I never even checked in

Nice, needs some family-friendly additions...

Liked: It was a very nice hotel!
Disliked: It is not family-friendly as far as bath/shower. I had to bathe my toddler in the sink as the shower is very nice for an adult, but the water pressure would be way too insane for her to handle as a 1 year old.

Superb

Good