Hampton Inn By Hilton Ft Wayne Dupont Road, Fort Wayne

Hampton Inn By Hilton Ft Wayne Dupont Road Guest Reviews

Overall Average Score:

Good (3.6 out of 5)

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Liked: Nice room with friendly staff.
Disliked: The cooked portion of the breakfast was beyond disappointing.

Very disappointing for a Hilton...

Liked: The afternoon/evening front desk woman was excellent. The breakfast was good, as was the man who served it.
Disliked: The room was about 80 degrees when we entered. It took 3 hours to cool it down. The refrigerator didn’t work. The handheld shower knob was broken off. There was a hair in the sink, the toilet was filthy, there was white powder on the base of the TV and cabinet.

If not for the staff...

Liked: The staff were friendly, helpful and made the stay 100%.
Disliked: I felt the room had old furniture- a lamp was broken and couldn’t be used. Couldn’t get the TV to turn on. Carpet was older and stained. And a bench in the room was torn up.

Poor

Liked: The staff was friendly
Disliked: The shower was a trickle of water

Overall it was a pleasant...

Liked: I really appreciated how friendly and supportive each staff member I dealt with was towards me. I was very happy the manager got the hot tub working and available during my last few days. It was great to relax in.
Disliked: Unfortunately my bathroom wasn't a perfect fit for a physically disabled person. Despite my requesting such when I made my reservation. But the manager and maintenance crew tried what they could to help me stay safe and comfortable. The hot breakfast options was limited and only mildly tasty.