Exceptional

If you’re disabled book at...

Liked: I’ve almost always stayed at Hampton Inn. Comfortable beds, clean, quiet . Central location to stores and restaurants and my family.
Disliked: This booking is at least, the 6th time I requested grab bars in the bathroom. Sixth time I go to sign in and no grab bars, nor did I get the top floor as requested. I was told, by a somewhat rude clerk, that “because I book through a 3rd party, they can’t see the requests and I was locked into using this specific room and it couldn’t be changed”. , even tho they did have other rooms for disabled peopleI. I AM DISABLED!!! I’m sick of struggling trying to use the bathroom with no grab bars. Obviously disability is not a priority for them. This happening one time is bad enough , but every time? I’ve had enough! Way too much good competition in the direct vicinity. If this clerk checks, probably 98% of the guests use 3rd party booking because the hotels book full months in advance . I also requested a room close to the elevator due to a hard time walking. My room.? Almost at the end of the hall! No thanks! No more! Will NOT book with them again.

Friendly,clean and comfortable

Liked: Loved customer service,the staff and it was so clean.
Disliked: Loved everything.

Adequate but nothing special

Liked: Convenient location
Disliked: Uncomfortable beds and pillows. WiFi not free unless you sign up for program. Limited tv channels as compared to number of channels they advertised

Superb

Very good

Disliked: Breakfast

Exceptional

Very good

Good

Disliked: Beds we’re uncomfortable, and breakfast wasn’t good