The hotel is in need...

Liked: I didn’t like anything about the rooms. It had a bad smell and the carpet was very dirty.
Disliked: I didn’t like the rooms it had a bad smell and the carpet was very dirty. I went to a different room and it was a bad smell and the carpet in that room was dirty as well. Need a lot of cleaning and up grade.

I stay ar Hampton because...

Liked: The staff was great…they were very nice and courteous Breakfast was great
Disliked: Outdated rooms/ facility Rips in wallpaper/ old shower/bathroom Loud heater

PRO: Proximity to OSF Medical...

Liked: Reception staff was friendly and efficient. The breakfast buffet had a good selection, was well-stocked, and the coffee was hot and delicious.
Disliked: The grungy carpeting throughout the facility - common areas and rooms - did not inspire confidence as to the overall cleanliness of the property. Room was dark and dingy. Mattress was unsupportive and lumpy, leading to a poor night's sleep. Having found a bed bug on top of the bed spread during a previous unplanned stay here a couple years ago, I was hoping the rooms had been renovated/updated since then. Unfortunately, they had NOT. I suppose this lack of upkeep/maintenance is part of the reason it's the least expensive option within a couple miles of the hospitals.

Good location, friendly staff but...

Liked: Great location
Disliked: Needs to be updated. Inside looks run down

Very good

Liked: Location
Disliked: Beds were uncomfortable. The whole place is in need of some updates. .There was coffee but no tea bags

Very good

Passable

Liked: Staff was friendly.Breakfast was good and well supplied.
Disliked: Our room was not clean. The shower floor had blue deposit from water, the shower walls were dirty and had marks on them, the bathroom tiles in the floor were broken, there were dead flies on the air conditioner units, the glass lamp shade was broken in the kitchen, and blankets had stains.

Exceptional

Great staff, comfy room, delicious...

Liked: Very clean, well decorated, wonderful helpful staff that was quickly responsive to my needs.
Disliked: Rented 2 exact rooms. One had a fridge and one did not. Wasn’t a big deal as we were traveling in a group so just used the one but would have been nice to have cold water in my own room.