Hampton Inn By Hilton Clifton Park Guest Reviews
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0.8 miles from Clifton Park centre |
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Jared Wed, 19 February 2025
Superb
Safie Sat, 15 February 2025
Superb
Nasirra Fri, 14 February 2025
Exceptional
The Sat, 8 February 2025
Insane horrible customer service
Liked: What did I like? Absolutely nothing I can't believe what actually happened I booked the room online for the third day or already in the room for 2 days was told I had to stop there with my ID because of some silly reason I was working and not able to be there until 7:00 One of my girlfriend to be there earlier than that since we were in the room for 3 days and paid for it online then I call up make sure everything's okay told him I'm coming with my ID and credit card I was told that the room was canceled because of some situation or incident excuse me? Wtf! And then I can't even be told what was a problem or why I was unable to rent it and would not be able to rent at Hampton because of a reason they will not tell me actually the worst customer service experience of my life in any situation paid for it in a situation where it didn't have money on the other card had to go to bank transactions find another room so much hassle for I still don't know why I will never stay at a Hampton ever again so I don't care if they don't want me to stay there this is unbelievable A little courtesy maybe and just tell me why and what happened would be great instead of enjoying telling me that can't say I can't stay there
Disliked: Everything I wrote about I'm being treated like a piece of s*** not told why I can't stay and since I already paid the money for the room where is my refund how are you going to cancel my room and not give me the money back insane
Genevieve Sat, 8 February 2025
Exceptional
Michael Tue, 21 January 2025
Perfect.
Liked: Rooms were clean, updated & cozy. Pool was clean and bright, hot tub was clean, hot and bubbly. Breakfast was almost the best I’ve ever had at a hotel. Outstanding hotel for families!
Disliked: There isn’t anything I can say!
Kalsang Mon, 20 January 2025
Over all beside ac/heat it...
Liked: It was clean, staff was very nice and restaurant’s are close to hotel
Disliked: Original booked room ac/heat was so loud couldn’t sleep all night than staff gave different room ac/staff temperature is not controlling properly keep need to change up and down
James Thu, 9 January 2025
Superb
Liked: Location
Disliked: On the first floor Could hear people coming in and out at all hours
Richard Thu, 2 January 2025
positive, would recommend
Liked: Ease and friendliness at check-in. availability of pool and exercise room. Staff was friendly and helpful.
Disliked: Several jets in the hot tub didn't work ):
Andrea Sat, 28 December 2024
Very good
Liked: Very good staff and location. Not pleasant next to elevator but manageable. It appears dated but everything was clean and comfortable. Price was reasonable for a holiday week. Will return next Christmas
Disliked: Toilet was clogged. Room too close to elevator. Otherwise - a pleasant stay !Front Desk said we had kings but ended up with queen beds. NP.