Hampton Inn By Hilton Cleveland/Westlake Guest Reviews
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1.7 miles from Westlake centre |
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Sandra Fri, 15 November 2024
Good
Ruby Mon, 4 November 2024
Good value
Liked: Room was nice, check was quick, bed was comfortable, and nice shower
Disliked: Breakfast was meehhh, housekeeping started too early in the morning, permits were all over front doors and no work was being done (looked tacky).
Yasmine Fri, 25 October 2024
Good
Anees Fri, 25 October 2024
Exceptional
Joyce Fri, 18 October 2024
Very upsetting
Liked: Breakfast was good. Little bed pillows were irritatingConvenient location.
Disliked: On check in the desk clerk seemed a little slow.Apparantly he was poorly trained. He charged me for my room and my daughters room. He charged my daughter incorrectly also. When we were leaving we found this out and the day desk clerk/manager said she would correct this. She gave us a discount for our trouble and gave us receipts for paying the discounted amounts and swore the duplicate Payments were never really made. We left feeling ok until the next day we found we had two payments removed from our debit cards. They have several hundred dollars from our accounts. I filed a fraud case. My daughter is trying to get her money back because the fraud case will take up to 20 days.
John Wed, 16 October 2024
Exceptional
Dale Mon, 7 October 2024
Exceptional
Maryellen Thu, 3 October 2024
Great quiet location off expressway,...
Liked: Convenient location off expressway, easy to get to city. Staff really friendly! Quiet room. Had everything we needed for a restful nights sleep.
Disliked: Really nothing.
Wesley Mon, 30 September 2024
Date Night
Liked: I really enjoyed the ambience. It was very cozy.
Matthew Thu, 19 September 2024
Didn't sleep welll because of...
Liked: Price location breakfast
Disliked: Pillows no room clean for three days