Laura and the staff was very helpful and made sure we had everything we needed for breakfast.

Liked: Very good.
Disliked: Nothing.

Lesson learned - if you want a particular type of room at a hotel, book directly. Because we booked online, we did not get the room we reserved and the hotel was overbooked. How that happens in this day and age is beyond me.

Liked: Clean rooms; close to Volvo Car Stadium and Daniel Island "downtown" area;
Disliked: The hotel overbooked so we did not get the room we had reserved 5 months in advance. We reserved a room with king bed - we ended up with a handicapped room with 2 double beds. When we checked in, the clerk didn't tell us that - we only discovered it when we walked into the room.

Liked: Wonderful hospitality!

Superb

Superb

Liked: BreakfastQuietHot showers
Disliked: Na

Exceptional

Admins dropped the ball from...

Liked: Booked through booking.com but when I checked in charged my CC as well and blamed the mishaps on Booking.com even though the additional charge for the reservation came direct from the hotel. Also charged me for a late check out that I did not ask for nor use. Called the hotel and was told it would take 5/7 days to reverse the fraudulent charges.
Disliked: To have water and trained staff

Very good

Liked: Great location, pleasant staff, clean and good bkfast.

Very disappointed.

Liked: Receptionist was very helpful.
Disliked: Bedbugs in our room. We had multiple bites and the hotel staff has not responded to our calls.

Very good

Exceptional

Exceptional