Hampton Inn By Hilton Carbondale Guest Reviews
Write a review
4.1 miles from Carbondale centre |
Write a review
Amy Wed, 30 October 2024
Passable
Robert Tue, 29 October 2024
Nightmare
Disliked: Cost!!!!!
Ray Mon, 28 October 2024
It was a very short...
Liked: Staff was very friendly and accomodating.
Disliked: I did not have a car and there is very little within walking distance.
Schultz Mon, 28 October 2024
Superb
Liked: We had an issue with the key cards and the room had a bad smell so the manager moved us to a different room. The breakfast was delicious, we loved that they had pumpkin flavored waffle batter!
Disliked: Trouble with key cards and the 1st room had a bad smell.
Page Sat, 26 October 2024
Superb
Linda Fri, 25 October 2024
Cancelled my reservation while I...
Liked: Location was very close to the wedding venue we were traveling to.
Disliked: As we were 2 hours into our 3-hour drive to the hotel, I received an email stating my reservation had been cancelled because the hotel was full and all 3rd party reservations were cancelled. Since I had a confirmation number & my credit card had been charged $274, a Booking.com rep called the hotel for me, but the hotel refused to honor my reservation. We were panicked! Luckily, the nearby Holiday Inn was able to accommodate us, thus saving the trip. The rooms there were excellent; and the staff were very courteous. A far cry from the way we were treated at the Hampton.
John Wed, 23 October 2024
Two days.
Liked: Room was good
Disliked: Nothing
Monica Tue, 22 October 2024
Aggravating
Liked: The reason we liked the property is because it had a pool and a hot tub. Unfortunately, the night we had booked, both were closed on a Saturday night.
Disliked: I did not like the front desk staff that was elusive and rude. We’ve called and ask for the manager several times only to be told that she was on another line, she was out of the office, she was off that day. Not once were we able to speak with a manager?
Crystal Mon, 21 October 2024
The worst stay of my...
Liked: Nothing
Disliked: Smells. Nothing worked. Tub was disgusting. A/c blew out a smell of urine. Everything was disgusting. I had to go buy my own bedding, shower shoes, air fresheners and disinfectants.
Angela Mon, 21 October 2024
Nasty
Liked: The whole hotel was nasty and smelled like sewer and weed ….room door would not close or open without kicking it the room was plain nasty everything in room disgusting where we sat up to sleep the name needs to be changed to motel 1