Passable

Liked: Breakfast delivered to our room.
Disliked: They were under construction, had to drag a cart through the snow (walkway was not scooped) to a side door to get into the building. Very difficult & inconvenient. 2 desk gals & a breakfast lady we're having a big fuss at the desk when people were trying to check out. It was very uncomfortable & they should have discussed the problem out of ear shot of so many customers.

Superb

They tried hard, but I...

Liked: Staff very nice. Updates to rooms are very nice.
Disliked: 1. Heater didn’t work. I froze my ass off. Two hours of working with staff, unresolved issue, finally had to move to a new room. This was bad. 2. Noise on the 1st floor. When I was moved to the 3rd floor it was fine. 3. Complimentary breakfast had to be ordered ahead due to construction. Hassle. 4. Tv remote sucked. Yes it worked. Poorly.

Superb

Disliked: Under construction, but understand. Room was clean except a table had something on it still.

Exceptional

Liked: It was perfect

Exceptional

Liked: Clean, very friendly staff

Average

Liked: Convenience from the freeway, decent breakfast, clean.
Disliked: Not soundproof. Doors slamming late at night. Kids running from room to room. Minimal channel selection on the TV.

Exceptional

Very good