Bad

Other than the booking issue...

Liked: Well kept.
Disliked: Kids running and playing on each floor in the hallways. Staff gave my room away even though I booked it way in advance. Stated I was a no show but allowed a family to check in one of the rooms I booked. Told the staff over the phone while he was checking in and that I was coming later. They fixed it but it could’ve been an inconvenience

Very good

Lovely hotel in a perfect...

Liked: The hotel is in a very convenient and lovely location. It was very clean and the beds were delightfully comfortable. We had a lovely stay.

It was awesome

Liked: Breakfast was great

Exceptional

Liked: contactless check in. clean facilities.

Exceptional

Overall great hotel for the...

Liked: I appreciated the lush breakfast spread and overall cleanliness
Disliked: There was only one night where there were questionable people standing by the entrance asking for cash

Superb