The bed was comfortable. The hotel room was clean.

Disliked: The upholstery in the hotel dining area was stained.

My only complaint was the rudeness from our taxi driver. I believe it's Jack's taxi. Was very rude and used very very vulgar language while doing so.

Liked: The staff was very, very friendly and helpful. The room was very clean our stay was great!

Location was perfect. Our room had a great view of the city. It was clean and had all the amenities we needed. Beds and pillows were comfy. Breakfast was very good. I was impressed at how quickly everything was replenished. Staff was friendly and knowledgeable of the area.

Liked: Free wi fi.

Great place to stay.

Liked: Clean, nicely decorated, excellent staff.

Very pleasant. Wish I could...

Liked: The room was big. Beds very comfortable and the bathroom was very nice and spacious.
Disliked: On searching for rooms, I saw this particular room stated it had a balcony. However, it didn’t.

Very good

Very good

Superb

Liked: The staff was great. The room was very clean.
Disliked: I had booked 11/2 - 2 months in advance. I needed a King bed with a sofa bed. The sent me to a room with just a king bed. I went back down and was told they didn't have a. King with sofa bed available. All they had was 2 queen room. Wasn't very comfortable but had no other choice. Wasn't happy about that

Good

Liked: Room was large and clean
Disliked: Had to ask for light bulbs for lamps

Superb

Disliked: The price was a little high for the location. Should be around 120.00 nightly as appose to 180.00, there are other hotels in Newport near more restaurants and waterfront for less or equal to the 180.00, the main reason I stayed was due to proximity to Northern Kentucky University. I may consider staying in Newport and driving the extra distance in the future.

Under construction

Liked: The breakfast was good wide variety, the staff friendly and the room was big
Disliked: They are under construction and on our floor the room next door was pounding nails all day hard to take a nap and then started again at 8am , told front desk at end of our day and she just laughed said yea they have been getting complaints

Exceptional

Superb