Hampton Inn By Hilton And Suites New Haven - South - West Haven Guest Reviews
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2.0 miles from West Haven centre |
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Addison, Norwich, visiting Westville Music Bowl Sun, 11 June 2023
Not an overly clean place. I found other people's body hair in the bathroom/shower. Sheets looked like they just remade the bed without actually changing the sheets, as I found specks and dried bodily fluids on the under side of the comforter. I was too tired to deal with it at the time and thankfully had another (seemingly clean) bed. I ripped off all the sheets off of both beds before leaving so hopefully they’ll get washed. Fridge did not work so the food I grabbed from next door ended up having to be thrown away. While checking out the receptionist was relatively cold. I let her know about the fridge and how I’d have to throw away my food. Her only response was “since you booked with a 3rd party website you’ll get your receipt from them” and turned away. I asked about a charge I had gotten on my card from the hotel, which she coldly said was for parking. They did not ask if I was driving nor let me know about it during check in. I was going to let her know about the state of the room when I arrived, but considering she was already nasty with me over something minor, I decided I’d just leave a review since clearly their staff wouldn’t care and would probably just get defensive.
Liked: It is located next to a Texas Roadhouse. I could eat and drink then just talk to my room.
Disliked: Room did not seem to be entirely cleaned. Found other people's hair in the shower. One of the beds looked like they just remade it without changing the sheets. There was dried bodily fluids on the underside of the comforter. Fridge did not work. Charged for parking but they did not ask if I drove nor tell me I’d be charged for parking. Hotel staff was rude.
Mukesh Sun, 9 March 2025
Exceptional
Liked: Everything was great.
Disliked: Breakfast guy was little bothering.
Fernando Thu, 6 March 2025
Exceptional
Ntambue Fri, 28 February 2025
Superb
Albert Thu, 27 February 2025
Exceptional
Liked: Clean!
Christopher Tue, 25 February 2025
Nice hotel but still haven’t...
Disliked: That I paid for an upgraded room and it was literally the same as the room I bought first and ended up spending more money on the “upgraded room” which was no different than the original room I chose.
Nefiteria Mon, 24 February 2025
Horrible never again
Liked: Nothing didn’t stay
Disliked: The front desk attendant was very rude and I ended up going somewhere I was welcomed!
Korlis Fri, 21 February 2025
Superb
Silverlis Fri, 21 February 2025
Wouldn’t not come back again.
Liked: The only thing I liked was the parking space.
Disliked: A lot of things went wrong. You ask for a plumber they hand you a plumbing stick. There was a leak in the ceiling & You get a very cold room and the Tubs were clogged along with the toilets.
Marion Tue, 18 February 2025
I took pictures of everything...
Disliked: The bathroom shower was stopped up unable to take a shower. I was with my sister who is disabled. Unable to change rooms when she went to sleep. The comforter had dried blood stains.
Quinn Mon, 17 February 2025
Cozy, Clean , and Comfy
Liked: The room's heat was working really well, the room was really warm clean and inviting..I felt very at home and comfortable
Disliked: The pool was out of order the entire day of day 2 of my stay , which was annoying